Open a confidential case

Tell us what happened. We'll come back within 48 hours with a feasibility assessment, at no cost.

Case intake

Case intake form

Full name *

Email *

Country

Approximate amount lost

Currency

Tell us what happened *

I understand KryptoRuck will never ask for private keys, passwords or full card numbers, and that the initial review is free.

Contact details

Talk to our team

Emailcontact@trusty-eu.com Phone+49 9364 790 90 50 OfficeKantstraße 163A, 10623 Berlin

What happens next

We acknowledge your inquiry within one business day.
An investigator schedules a confidential call.
We issue a feasibility assessment within 48 hours.
You decide whether to proceed before any fees apply.

Beware of impersonators

Recovery scams are common. Verify any communication claiming to be from KryptoRuck Institute Ltd through your case ticket inside the client portal. We will never contact you out of the blue offering recovery.